Interlaken

About us

We help companies transform!, taking them from squared to circle.

Interlaken Business Solutions LATAM, opened in Bogotá, Colombia on 2001, with the purpose of provide business problem solutions for companies in Latin America.

Environment changes and new market needs, have led Interlaken to introduce new lines of transformation:

2001: Customer Interactions

2007: Talent Development

2011: Strategic Consulting

2013: Emergency Risk Management

2019: Customer Experience

We provide solutions from our offices in Panama, Bogota and our own Transformation Center, located in Suesca, Colombia.

Our most important asset is our people!

For years we have built an interdisciplinary team, certified in a broad range of avant-garde methodologies and with deep industry knowledge, to be able to offer real value to our customers.

We invite you to get to know some of them!

Alvaro Marquez

Alvaro Marquez

LATAM General Manager

General Manager and Co-Founder at Interlaken Business Solutions LATAM (Colombia and Panama)

Juan Arevalo

Juan Arevalo

CX & Marketing Director

Contributes to Business Transformation from the Customer Experience unit

Javier Gutierrez

Javier Gutierrez

Emergency Risk Division Manager

Contributes to Business Transformation from the Disaster Risk Management unit

Martha Garcia

Martha Garcia

KAM Talent Development

Contributes to Business Transformation from the Talent Development unit

Jonathan Real

Jonathan Real

KAM Customer Interactions

Contributes to Business Transformation from the Customer Interactions unit

Robinson Sanchez

Robinson Sanchez

CX & Marketing Business Partner

Contributes to Business Transformation from the Marketing and Customer Experience unit

Sebastián Diaz

Sebastián Diaz

CX & Marketing Business Partner

Contributes to Business Transformation from the Customers Interactions unit

We are living example of our culture!

Our deepest values drive our selection and talent development processes and expand to our stakeholders and third parties in general.

Take a look on our culture model, that will be behind your satisfaction!

We take your company to the next level, from square to circle. Success stories of clients who have trusted us

Examples of success that have entrusted their transformation and the results have been wonderful.

Study cases

Recaudo Bogotá

Formación de Líderes (En)

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Study cases

Estilo Ingeniería

Proceso de Transformación Cultural (En)

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Study cases

Takami

Programa Líderes Conscientes (En)

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Study cases

Axiacore

Programa de Liderazgo y Trabajo en Equipo (En)

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Study cases

Morelco

Trabajando en Equipo Para un Gran Propósito Común (En)

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They also believe in transformation por companies!

... that is why they are our permanent allies ...

Having them on our side is a guarantee of quiality!

COS COLOMBIAN OUTSOURCING
Mesa Sectorial Sena BPO/KPO/ITO
BPRO

Now tell us.

When do we start writing your story?

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